FAQ

DO YOU SHIP INTERNATIONALLY?

Yes, we ship worldwide.

 

WHEN WILL I RECEIVE MY ORDER?

Due to high demand, orders take 3-7 business days to ship. All orders come with a tracking number, sent to the email used during checkout. If you have any questions regarding your order, please contact us here.

International orders can expect their package to arrive within 10-15 days.

ESSKEETIT.COM is not responsible for lost or stolen parcels.

 

I GOT MY TRACKING NUMBER BUT ITS NOT UPDATING, IS SOMETHING WRONG?

Tracking numbers can take up to 48 hours before updating. If an unusual amount of time passes before an update, please contact us here.

 

CAN I EXCHANGE MY ITEM?

Unfortunately, we cannot make size changes or additions to existing orders as all sales are final. 

 

HOW WILL MY PRODUCT GET SHIPPED TO ME?

We ship all orders via USPS. We use Flat Rate shipping or USPS Priority Mail shipping. We are not responsible for any lost, stolen, or damaged packages.

 

WHEN ARE YOU RELEASING NEW PRODUCT?

Any new collection or item releases will be announced via our social networks or our newsletter. Follow our social media pages by clicking the following links: Instagram, Twitter, & Facebook.

 

A PRODUCT I WANT IS SOLD OUT, ARE YOU GOING TO RESTOCK?

Not necessarily. We recommend staying up to date with our social media & newsletter for the latest updates. 

 

CAN I CONTACT YOU DIRECTLY WITH ANY QUESTIONS?

Please contact us here to reach us directly with any questions.